Frequently Asked Questions

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What countries do you ship to?

We ship internationally! For accurate shipping rates and delivery times, please enter your delivery information at checkout.

How do I get in contact?

If you have any questions or concerns, please email us at support@failureinternational.com. We typically respond within 12-48 hours. If your query is related to an order, please include your order number or the email associated with the order.

Is there a sizing chart?

Yes, you can view sizing charts below the description on all product pages or here.

I have questions or issues regarding my order.

For any questions or issues about your order, email us at support@failureinternational.com. Please include your order number or the email associated with the order so we can resolve your issue promptly. We generally respond within 12-48 hours.

My item arrived defective.

We're sorry for any inconvenience. If your order has any defects, we will send you a replacement free of charge. Email us at support@failureinternational.com with an image and a short description of the flaw.

How do I track my order?

Once your order has been shipped, you will receive an email with a tracking number. Please note that tracking details may take up to 24 hours to appear on our delivery partners' systems.

How long do orders take to ship?

All orders are shipped within 3 business days and are made to order. However, orders with express delivery are prioritized. During times of increased demand, please allow an extra day or two.

Can I edit my order after placing it?

Once an order has been processed, we may not be able to make changes. If you need to make an edit to your order, please contact us ASAP at support@failureinternational.com.

If you have any other questions, feel free to email us at support@failureinternational.com